On occasion, it may be necessary for us to substitute flowers or keepsake containers. When making a substituion, we will always maintain the style, theme and color scheme of the ordered arrangement. Substitute flowers or containers will complement the arrangement, will always be of equal or greater value to the pictured flowers and will never compromise the integrity and overall look of the ordered arrangement. As flowers are a natural item, we cannot guarantee exact color matches.

Your satisfaction is our top priority and we are confident that you will be pleased with any substitutions that we have made with your order.